Do you ship internationally ?
Currently we mainly ship within the united states, but if you live outside the U.S. please contact us to talk about international shipping options.
What does Limited batch mean?
Our larger items are made in limited batches. Once a product/color sells out, it won’t be restocked right away—so if you see one you love, don’t wait. Join the email list to get first access to preorders and waitlist openings before they’re announced anywhere else.
Why does bridle leather vary in texture or appearance?
Bridle leather is a natural material, which means each hide is one of a kind. Slight variations in texture, small scars, and subtle changes in color from hide to hide are completely normal—and part of what makes every piece unique.
I source high-quality, full-grain bridle leather from trusted American tanneries, and I do my best to cut around anything that would affect the look or function of the final product. But small marks or tone shifts are expected and are actually a sign of authenticity, not flaws.
We offer a 14-day return policy, starting from the day your bag is delivered. To initiate a return, please contact us for return instructions. Once we receive the item, it will be inspected for any signs of wear and tear, and your refund will be processed accordingly. For more details, please visit our Shipping & Returns Policy page..
What is your return policy?
Do you do wholesale?
Yes we do! We are currently doing wholesale with out Pattern Pouch Collection. If you are interested in knowing more you can visit our wholesale page or you can email us at Knollwoodcompany@gmail.com to receive a copy of our wholesale sheet.